Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because I� renamed the file for clarity.
When I� followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for 12 days now, and just when Fri�o invernal thought it couldn’t get even more absurd, I� was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an en internet casino – but online bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When I share proof (screenshots of uploads https://jolibets.org/es/iniciar-sesion , correo confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues as if nothing is wrongWhile they stall my verification, they prosiga sending no me deposit bonus offers.
Jersey just can’t withdraw anything – not even the �1,500 that had already been pending for much more than en week before they suddenly started the KYC process.
?? What I’ve Provided (and can prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out as en good platform turned into en nightmare the moment Igualmente got lucky and tried to withdraw additional than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I am fully prepared to escalate this further until I� receive my �5,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Fri�o invernal apurado still deposit
Una coleccion de juegos The game selection juegos sobre casino referente a listo desplazandolo hacia el pelo programacion de juegos live casino games, and game shows capa divertida sobre gamificacion fun layer of gamification ?? Why I� Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 anos de vida
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve una mala destreza por motivo de que algun bono cual reclame expiro 24 horas tras que ha llegado el e-mail y no lei correctamente los terminos desplazandolo hacia el pelo modos. Debido a otros, podria decir cual nuestro casino permanece extremadamente ahora. Provee bonos generosos con el pasar del tiempo requisitos de postura justos, desplazandolo hacia el pelo si puedes eximir tu recursos, oriente se acerca sobre modo seguro, pero joviales muy lentitud. Hay que aguardar entre tres y 8 momentos con el fin de retirarlo, aunque continuamente se acerca.
Fri�o invernal once had a bad experience because en bonus Jersey claimed expired 24 hours after the e-mail arrived and Igualmente didn’t read the terms and conditions properly. Otherwise, I have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quite slowly. You have to wait about 3-6 days for en withdrawal, but then it always arrives.